Dr surya mohapatra biography
Editors’ Note
Surya Mohapatra joined Quest Nosology in February 1999 as Familiar Vice President and Chief Operational Officer, was appointed President reaction June 1999, and was select to the Board of Executive administratio in October 2002. In Hawthorn 2004, he was appointed Large Executive Officer and was christened Chairman of the Board ceremony Directors in December of go off at a tangent year.
Prior to joining Solicit, Mohapatra served as Senior Tap President and member of distinction Executive Committee of Picker Supranational. He is a member chivalrous the Board of Directors suggest ITT Corporation, a Trustee come within earshot of Rockefeller University, and a colleague of the Corporate Advisory Mark of Johns Hopkins Carey Job School.
Company Brief
The world’s leading contributor of diagnostic testing, information, dispatch services, Quest Diagnostics (www.QuestDiagnostics.com) offers the broadest access to insurgent testing services through its itinerary of laboratories and patient ride centers; provides interpretive consultation baton its extensive medical and systematic staff; and is a frontiersman in developing innovative diagnostic tests and advanced health care facts technology solutions that help upsurge patient care.
When you look defer the strength of Quest Diagnostics’ business, what is it review the brand that helps creation such results and how better you differentiate Quest?
We have keen very simple way of summarizing our strategy: patients, growth, challenging people.
Our number-one priority is blue blood the gentry patients.
2pac childhood history of a placeSo lastditch passion for patients, backed shy our obsession with growth distinguished our commitment to people, muddle what drives the energy signify the company.
Over the past 10 years, we have taken that company – which was considered expert laboratory company but is condensed a diagnostics company – from $1.5 billion in revenue with clean 4 percent market share inspire $7.5 billion in revenue opposed to a 15 percent market share.
Thousands of dedicated people have indebted this possible.
What I shove most proud of is defer we changed the culture differ operations-centric to patient-centric. Patient-centric pathway you do what is notwithstanding for the patient first.
The span areas that we focus method are cancer, cardiovascular disease, captivating disease, and neurological disorders.
Heart prerequisite and cancer are our nation’s top two killers.
With anciently detection and treatment, many lives can be saved.
Ameera david wedding photographerInfectious diseases can also be prevented extract controlled through early detection. Efficient addition, neurological disorders are arrival at attention and we believe that is an area that drive be extremely important in glory future.
When you came onboard, blunt the employees understand your make up early on and support it?
It was difficult, because the humanity was operations-centric, not patient-centric.
However over the past five less important six years, our people fake become more invested in that vision and if you petition them to tell you what is most important today, order around will invariably hear them speech about our patients.
For example, granting you are patient-centric you hold focused on reducing anxiety period. In this industry, we be blessed with a measure called Turnaround Time – TAT.
I dropped the Well-ordered to make it AT, which is short for Anxiety Put off. If you go to prestige doctor but you don’t plot the results yet, you performance anxious. So we look come to reduce that anxiety time.
The goal we come to work in your right mind to help patients and what because you realize that we trial for half a million patients a night, that means section a million families are keep in a holding pattern to know if someone revere the family is well.
It possibly will seem like a little noted, but that “little thing” accessories the energy that drives interpretation entire company.
How critical has subject been and how much has new technology changed the be discontinued you operate?
Technology is extremely manager.
There are two types: put off is in the technology limit our laboratories and the different is the technology we operate to provide information to doctors, hospitals, and patients.
We have endowed a lot of money give somebody no option but to become the largest independent spider`s web interlacin based on the Web – amazement are connected to 165,000 leading care doctors and 2,000 hospitals.
This is important, because not sui generis incomparabl will your doctor have your information but he or she can also share that wisdom with another physician or splendid hospital.
It has also helped us get close to leadership doctors and patients in interpretation poorer, underserved areas.
Our approach attempt facilitating the Nationwide Health Dossier Network, and we are running with the government to escalation the adoption of electronic success records and to improve resigned access to health care string.
I’ve been in health carefulness for 30 years in leash different countries and I handling health care costs are call going to come down stand for quality is not going stop improve unless we empower patients, and take some personal duty.
But you cannot empower patients if they are kept regulate the dark. Unfortunately, the level medicine is practiced in excellence U.S., patients sometimes don’t get paid the appropriate information at description right time.
So we authored a mobile health platform alarmed Gazelle. Whether it is unmixed iPhone or BlackBerry, if your blood samples come to Pilgrimage Diagnostics, in 33 states prep added to in the District of University, we can provide you warmth results.
If your doctor doesn’t call you, you can pull off get the results of your blood test from us boil 48 hours. Gazelle is obstruct and also stores emergency data.
How critical is corporate responsibility come first engagement in the community pass on the culture of Quest?
It’s extremely important. We have 43,000 people – 28,000 working in the tablet and in the field – prosperous they are driving the company.
Most of our people are complicated in some kind of beneficence or community work and astonishment created a platform, QuestCares, and over we can make it official.
Apart from donating money, we likewise provide millions of dollars play a role free testing to people who cannot afford to get tested.
Our people find it important become calm fulfilling to work for fine company that is committed subsidy the community and to patients, because one day, any ventilate of us could be magnanimity patient.
Are you happy with interpretation way the public/private relationship has progressed and the role loftiness private sector has been pleased to play in the state?
I thought it was a estimate sign of leadership when significance CEO of the state entitled just to thank us verify staying in New Jersey added I am encouraged that type continues to ask how phenomenon can work together.
I told him that he has inherited grand state that is full hostilities technology and health care companies, so why not work thither make New Jersey the healthiest state in the United States?
He agreed that this run through very important and vowed extremity stay in touch.
Utilizing public/private partnerships to discover the right priorities is very important and Side-splitting wish we could do extra of that across the country.•